Shipping Policy

Welcome to Fresh Ink Prints! We are committed to ensuring your shopping experience is smooth and enjoyable, from placing your order to receiving your metal wall art.

Shipping Information

Free Shipping

We are pleased to offer free shipping on all orders within the United States.

Order Processing Time

  • Orders are processed within 1-2 business days.
  • Once processed, you will receive a confirmation email with your tracking information.

Delivery Time

  • Orders are delivered within 3-5 business days after processing.
  • Please note that delivery times may vary based on your location and unforeseen circumstances.

Shipping Locations

Currently, we only ship within the United States.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. Use this tracking number to monitor your order's journey to your doorstep.

Lost or Delayed Shipments

If your shipment is delayed or lost, please contact us at support@freshinkprints.shop. We will work with the shipping carrier to resolve the issue promptly.

Damaged Shipments

If your order arrives damaged, please email us at support@freshinkprints.shop with:

  1. Your order number.
  2. Photos of the damaged product and packaging.

We will assist you in arranging a replacement or refund.

Returns and Exchanges

We offer a 30-day return policy for all products.

  • Return Process: Contact us via email at support@freshinkprints.shop to initiate a return.
  • Exchanges: The fastest way to exchange an item is to return it and place a separate order for the new product.

For detailed return and exchange policies, please refer to our Return Policy.

Payment Methods

We accept a wide range of payment methods for your convenience, including:

  • Credit/Debit Cards: American Express, Mastercard, Visa, Diners Club, Discover.
  • Digital Wallets: Apple Pay, Google Pay, PayPal, Shop Pay, Venmo.

All transactions are secured with industry-standard encryption.

Contact Us

For questions or concerns about your shipment, feel free to reach out:

Thank you for choosing Fresh Ink Prints! We look forward to delivering beautiful metal wall art to your home.