FAQs

At Fresh Ink Prints, we’re here to ensure your shopping experience is seamless and enjoyable. Below are answers to some frequently asked questions about our metal wall art, shipping, returns, and more. If you have additional questions, don’t hesitate to contact us at support@freshinkprints.shop or call +1 206-657-8351.

General Questions

Q: What does Fresh Ink Prints sell?
A: Fresh Ink Prints specializes in unique, high-quality metal wall art, perfect for enhancing any space with style and creativity.

Q: Where can I view your products?
A: You can explore our exclusive collection on our website at https://freshinkprints.shop.

Shipping & Delivery

Q: How long does it take to process my order?
A: Orders are processed within 1-2 business days.

Q: How long does shipping take?
A: Shipping is fast and free, with delivery within 3-5 business days after processing.

Q: Do you ship internationally?
A: At this time, we only offer shipping within the USA.

Q: Do you charge for shipping?
A: No, all orders come with free shipping across the USA.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of purchase. To initiate a return, email us at support@freshinkprints.shop with your order details.

Q: Are there any restocking fees for returns?
A: No, we do not charge any restocking fees.

Q: How long does it take to receive a refund?
A: Refunds are processed within 3-5 business days after the returned item is received and inspected.

Q: Can I exchange an item?
A: Exchanges aren’t directly offered. To get a different item, please return your current item and place a new order.

Payment

Q: What payment methods do you accept?
A: We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Q: Are my payment details secure?
A: Yes, all transactions are encrypted to ensure your payment information is safe and secure.

Contact Us

Q: How can I contact Fresh Ink Prints?
A: We’re here to help! Reach out via:

Q: What are your customer support hours?
A: Our team is available to assist you during regular business hours. Feel free to reach out, and we’ll respond promptly.